Perry Myers, the longtime owner of the U-Spy Store, didn’t grow up in retail.

He started his career as a private investigator, tracking people and solving cases. In 2001, he bought a spy gear store and transformed it into a retail-meets-tech destination for homeowners, small businesses, and government clients.

Today, his shop is a case study in how technology is changing retail, proving that staying ahead of innovation keeps a business resilient and successful.

Click below to learn five ways the U-Spy Store uses technology to reshape the customer experience.