ou might think that retail is just ringing up purchases. In reality, it’s a masterclass in communication, creativity, and commitment. Behind every stocked shelf and warm greeting is a professional gaining skills that apply far beyond the store.

Vanessa Rodriguez, owner of Baby Doll’s Boutique in Chicago, a specialty store known for its handmade, one-of-a-kind baby and mommy pieces, exemplifies how working in retail can shape not just a career but a life. Her story demonstrates the profound impact of retail lessons rooted in connection, creativity, and community.

If you’ve ever wondered what retail teaches you, here are seven meaningful takeaways to carry with you, whether you’re just getting started or already seasoned in your journey.