Running a retail store that thrives on exceptional customer service is rewarding, but without the right systems, it can quickly become overwhelming.
Just ask Diane VandeSande, owner of Ducky’s Formal Wear, a full-service formal wear boutique in Galesburg, Illinois, that specializes in tuxedo rentals, prom and pageant dresses, bridal attire, and trendy boutique styles. Diane manages multiple departments, coordinates alterations, handles social media, and makes sure that every customer leaves feeling special.
How does she do it? By prioritizing efficient retail time management.
Read on to learn seven tips from her journey that will help you streamline operations without sacrificing service.
